Daniel Ryerson

Core Competencies

·         Enterprise Application Development; Java/J2EE multi-tier web applications; web content management system (WCMS) implementations on the Adobe CQ/AEM platform; data processing applications utilizing complex financial & business data sets

·         Cloud Infrastructure; cost optimization, budgeting, TCO, cloud migration strategy, capacity planning, infrastructure design, storage, backup, disaster recovery

·         Managed Services; operations, IT governance, program management, solution engineering

·         Enterprise Architecture; technical design, standards, tool selection, & infrastructure planning

·         Enterprise Vendor Software; evaluation, contracts, & vendor relationship management

·         Offshore Resourcing; vendor selection, logistics, team planning, and budget management

·         Resource Management; interviewing, hiring, team planning, resource allocation, staff development, performance reviews, and coaching

·         Program & Project Management; experience with full SDLC process on complex, multi-office international projects in both enterprise & consulting settings

·         Excellent communicator with a strong team-based collaborative approach, and well-developed cross-company and client-side stakeholder relationships

·         Team first, participative management style, grounded in a strong hands-on programming background

·         Client-focused advanced technical support; skilled at troubleshooting of complex production issues

·         Hands on experience with Agile methodology

·         Skilled in Financial Services applications using complex business & financial data in a highly regulated environment

·         Personal strengths: dependability, initiative, objectivity, flexibility, loyalty, & professionalism

Professional Experience

CITYTECH, Inc. – Chicago, IL                                                                      2012 – Present

 

Senior Consultant; Cloud Services Manager              2013 - Present

Management responsibility for strategy & operations of a client-focused cloud managed services infrastructure practice. Provide clients with expertise in system & application design, IT governance, cloud enablement & migration, cost optimization, and capacity planning.  Cloud platform focuses primarily on Amazon Web Services (AWS) implementations of enterprise web applications, featuring the Adobe CQ/AEM content management system.

 

·         Reduced AWS spend by 20% after detailed cost analysis & streamlining of infrastructure

·         Developed a standard release management approach to be used across all clients

·         Implemented a strategic program-level process for ongoing client engagement

·         Improved communications with clients by developing standard report & budget templates

·         Instituted IT governance improvements, including Change Request workflow, 24x7 support procedures, incident reports, and RACI matrices

·         Developed training & competency plans at both the individual and organizational levels

·         Work with external partners (Adobe, Amazon Web Services) to achieve staffing accreditations and organizational competencies

·         Develop case studies, blogs, and external presentations / webinars

·         Created a detailed Disaster Recovery plan for a professional sporting events client, including ongoing review & disaster simulation testing

·         Work with CTO to develop long-term staffing plans, and strategic planning for growth of the cloud services practice

 

Senior Consultant, Project Manger                            2012-2013

Project and engagement-level management of web application implementations for multiple corporate clients. Projects involve multi-tier enterprise application software, including integrations with legacy systems.  Define requirements & application architecture design, estimate & track budget, lead the day-to-day activities of development teams, and engage with C-level executives & business stakeholders throughout the full project lifecycle.

 

FITCH RATINGS – Chicago, IL                                                                      2000 – 2012

 

Senior Director, IT Product Development              2008 – 2012

Director, IT Product Development                            2005 – 2007

 

Management responsibility for staff, application architecture, and infrastructure for a team supporting a global product development group; development team dually located (Chicago / New York) working with an India-based offshore team; total team size of 25.

 

·         Was responsible for multiple administrative functions, including staff management, program & project management, strategic planning, and ongoing business stakeholder interaction

·         Led the implementation of Endeca as website search engine

·         Transformation of development environment from ColdFusion to open-source Java/J2EE

·         Conversion of global website Java application servers to JBoss from JRun

·         Implementation of Fitch's Japanese website, utilizing offshore development team

·         Integration of the SDL Tridion content management system to the global website

·         Led the evaluation of new technologies, including POC evaluations of new software

·         Owned relationship management with key software vendors (Endeca, Adobe, SDL, Brightcove), including contracts, licensing, pricing, professional services engagements, and ongoing strategic roadmap discussions

·         Management of personnel: hiring, performance reviews, training plans, coaching, skillset matrices, merit and salary recommendations

·         Worked closely with other IT managers to anticipate organizational technology needs, determine cross-project dependencies, and improve operational efficiency

·         Create senior management presentations; review & size new project request proposals

·         Coordinated capacity and infrastructure planning with System Administration colleagues; planned software upgrades, updates, and security patches

·         Involved in multiple annual IT strategy sessions involving CTO and senior managers

·         Participated in pre-sales client discussions related to integration of Fitch tools

·         Managed Offshore development teams and evaluated service provider staffing proposals

 

Associate Director, IT Product Development              2002 – 2004

·         Rapid development of a Web Services subscription data product ($5MM in annual revenue)

·         Implementation & support of multiple subscription data feeds ($20MM in annual revenue)

·         Managed the troubleshooting & resolution of critical support issues & technical roadblocks

 

Senior Developer, IT Web Development               2000 – 2001

·         Designed & executed Y2K test plans for Fitch / Duff & Phelps applications

·         Implementation of www.fitchratings.com and www.fitchresearch.com (Fitch’s subscription website - $50MM in annual revenue) following the Fitch / Duff & Phelps merger

 

DUFF & PHELPS CREDIT RATING CO. – Chicago, IL                            1996 – 2000

Web Developer                                                                       1999 – 2000

Programmer-Analyst                                                         1996 – 1998

·         Development & support of Structured Finance business applications:

·         Involved in the initial development of the first-generation DCR website

·         Coordinated Y2K testing of entire set of DCR applications

·         Support & maintenance of back-office applications used to transmit content to newswires

 

SYSTEM SOFTWARE ASSOCIATES – Chicago, IL                                          1995 – 1996

Software Engineer

·         Responsible for the coding and testing of BPCS Client/Server accounting modules

·         Design & implement application functionality using C++, Visual Basic, MFC

 

ARTHUR ANDERSEN – Chicago, IL                                                                      1994 – 1995

Tax Technology Solutions Group: Programmer/Analyst

·         Responsible for coding and testing of client-server based federal corporate tax software

·         Develop user interfaces in SQL Windows & back-end calculation engines in C and C++

Education

university of IOWA

Bachelor of Science (BS), Computer Science, May 1994

Bachelor of Science (BS), Mathematics, May 1994

De Paul university, institute for professional development

Professional Certification, Web Development, November 1999

Technology/Tools Summary

·         Java/J2EE, JSP

·         Adobe CQ / AEM

·         Amazon Web Services (EC2, EBS, S3, ELB, Route 53, RDS, Cloud Front CDN, Cloud Watch)

·         OpsCode Chef

·         Zabbix monitoring agents

·         Keynote and Neustar website monitoring

·         Akamai CDN (Dynamic Site Accelerator & Download Manager)

·         JBoss & Tomcat Application Servers / Apache Web Server

·         Microsoft C#, .NET, C++

·         Adobe Cold Fusion

·         Endeca Search Engine

·         Oracle, PL/SQL

·         MongoDB

·         Brightcove Video

·         SOAP and REST Web Services / Apache Axis

·         MS Office (Word, Excel, PowerPoint, Visio), MS Project, MS Project Server

·         ThoughtWorks Mingle agile tool

·         Atlassian tool suite: JIRA, Greenhopper agile plugin, Confluence, Bamboo

·         Scrum, Agile, and Waterfall methodologies

·         ZenDesk

Certifications

Amazon Web Services

AWS Technical Professional Accreditation (July, 2013)

AWS Business Professional Accreditation (June, 2013)

AWS Certified Solutions Architect (August, 2013)

Groups / Events

ADOBE SUMMIT

Attendee, 2013

AMAZON WEB SERVICES (AWS) re:Invent conference

Attendee, 2012 – 2013

ENDECA DISCOVER conference

Attendee, 2008 – 2011; Session Presenter, 2009, 2011

TECHNOLOGY EXECUTIVES CLUB

Member, 2007 – Present

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